Shipping policy

Shipping Policy

This Shipping Policy describes how Synom Choice(“we,” “us,” or “our”) handles order processing, shipping, and delivery. Please read carefully before placing an order.

Processing Times

All orders are processed within 1 to 5 days. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.

Shipping Times

Here are the estimated delivery dates after completing your order:

  • Domestic Shipping: Estimated delivery time is 2-8 business days.
  • International Shipping: Estimated delivery time is 5–31 business days. Delivery may vary depending on customs clearance and the destination country.

Please note: Delivery times are estimates and not guaranteed. We will try to expedite your delivery as quick as possible. Delivery delays can occasionally occur (natural disasters, pandemics, situations out of the Seller's control). 

Shipping Costs

  • Standard shipping: Free
  • Express shipping (if available): From $4.99
  • International shipping: Free

Tracking Information

Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 1–3 business days to appear. You can track your package using the tracking number or link provided. You can also track your shipment progress here

Shipping Restrictions

We currently do not ship to: Alaska, Hawaii and Puerto Rico

Certain items may have restrictions depending on the shipping destination (e.g., oversized products, materials restricted by customs).

Customs, Duties and Taxes

Synom Choice is not responsible for any custom duties and taxes applied to your order. All fees imposed during and after shipping are the responsibility of the customer (tariffs, taxes etc.).

Damaged, Lost, or Delayed Shipments

We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.

For missing packages or delayed shipments beyond the estimated timeframe, please contact us at synomchoice@gmail.com and we will assist where possible.

Contact Information

If you have any questions about this Shipping Policy or your order, please contact us at:

📧 synomchoice@gmail.com

Thank You!